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 Post subject: countdown repeats
PostPosted: Wed Jan 20, 2010 8:13 am 
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Lightning II

Joined: Thu Jan 14, 2010 10:12 am
Posts: 35
Location: Uno's Chicago Bar/Grill,Bellingham,MA
when i last played this past sunday,the countdown games were still in the repeat mode. just wondering if anyone has played since and are the games/questions still being repeated. thanks.


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 Post subject: Re: countdown repeats
PostPosted: Wed Jan 20, 2010 11:29 am 
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Lotsa Posta
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Joined: Mon Jan 11, 2010 11:31 am
Posts: 785
tay wrote:
when i last played this past sunday,the countdown games were still in the repeat mode. just wondering if anyone has played since and are the games/questions still being repeated. thanks.

They seemed to be fine last night. At least they were new to me.

_________________
Middle age is when a broad mind and a slim waist exchange places.


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 Post subject: Re: countdown repeats
PostPosted: Thu Jan 21, 2010 11:47 pm 
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Lord of Scaratings
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Joined: Sun Jan 10, 2010 6:57 pm
Posts: 2218
Gogetem wrote:
tay wrote:
when i last played this past sunday,the countdown games were still in the repeat mode. just wondering if anyone has played since and are the games/questions still being repeated. thanks.

They seemed to be fine last night. At least they were new to me.


Same here.


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 Post subject: Re: countdown repeats
PostPosted: Fri Jan 22, 2010 12:23 am 
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Lotsa Posta

Joined: Mon Jan 11, 2010 1:03 pm
Posts: 785
Location: Delaware
I spoke several times with Customer Service over the weekend and again yesterday. What I understand:
1) NTN thought the games they were sending out were fresh
2) They didn't realize it was a problem until the people that could fix it were gone for the weekend
3) They know what went wrong, but can't guarantee it won't happen again

My opinion on it:
1) The folks at Customer Service are always great, even when I don't like the answers.
2) NTN doesn't seem to care enough to send a tech person in on a weekend, even to fix so egregious a problem.

Sometimes I feel like I care more about their games than they do.


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 Post subject: Re: countdown repeats
PostPosted: Fri Jan 22, 2010 12:38 am 
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Lord of Scaratings
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Joined: Sun Jan 10, 2010 6:57 pm
Posts: 2218
Akbar71 wrote:
Sometimes I feel like I care more about their games than they do.


Most of us would agree with that statement, except we'd take out the "Sometimes".


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