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 Post subject: Re: Report Tablet Lockup locations here
PostPosted: Wed Jan 10, 2018 9:18 am 
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Himself Fodder

Joined: Wed Mar 10, 2010 3:20 pm
Posts: 2138
ANON wrote:
As a result, we had several people who couldn't play last night.

So you only had 83 players last night? :lol:


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 Post subject: Re: Report Tablet Lockup locations here
PostPosted: Wed Jan 10, 2018 11:22 am 
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-BO- wrote:
ANON wrote:
As a result, we had several people who couldn't play last night.

So you only had 83 players last night? :lol:


:lol:

Alas, "only" 26. And the rest of the place was dead. There was no concert across the street and no Cavs game, so I think we literally had more people in our room than in the rest of the restaurant combined--including servers.

The good news is that because of nights like this, the management there has finally realized that we are a net positive to their bottom line, and over the past few months they have become very attentive to us. They have stopped seating random folks in "our" room about an hour before we start assembling (which they used to do regularly--causing headaches both for those unfortunate patrons surrounded by shouting people and for us as well), they put most of the screens on trivia, and turn down the sound system so we can hear each other better. It's only taken four years, but I think we have finally come to a good understanding with them.

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"He may seem like Mr. Rogers but a dark spirit lies beneath."


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 Post subject: Re: Report Tablet Lockup locations here
PostPosted: Fri Jan 12, 2018 12:28 am 
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Joined: Mon Jan 11, 2010 10:56 pm
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Two time outs today. I arrived when they had rebooted the 5 o'clock Countdown, and could play the final round. Then, we were out from 7:45 - 8:07. It started during the 2nd break of the 7:30 game.

It might just be a coincidence, but the jukebox went eerily silent at just about the same time.


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 Post subject: Re: Report Tablet Lockup locations here
PostPosted: Sat Jan 13, 2018 6:52 pm 
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Almost Correct Answer
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Joined: Mon Jan 11, 2010 11:41 am
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Location: Gaithersburg MD (suburb NW of DC)
zzuupp wrote:
Two time outs today. I arrived when they had rebooted the 5 o'clock Countdown, and could play the final round. Then, we were out from 7:45 - 8:07. It started during the 2nd break of the 7:30 game.

It might just be a coincidence, but the jukebox went eerily silent at just about the same time.


Well, those jukeboxes are internet dependent for some songs and all programing via phones. Buzztime should be able to run fine with intermittent internet loss. I thought they only needed to connect to send and receive scores, but maybe there is a problem there?

I'd say next time it happens have someone call buzztime customer service while it's out to figure if it's internet related to your bar.

At BWW Gaithersburg we have not had a lockup for weeks. So I don't know how we got past it. We could have had internet trouble for awhile there? I did hear complaints about wifi trouble.

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 Post subject: Re: Report Tablet Lockup locations here
PostPosted: Sun Jan 14, 2018 3:28 pm 
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Lord or Lady Postsalot
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Joined: Mon Jan 11, 2010 11:31 am
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Location: Michael's Sports Pub & Grill, Westminster, CA
Pineapple Hill had a problem that was ongoing for some time. Every morning, the computer had to be rebooted to connect to Buzztime. I have to be honest in saying that Buzztime did everything possible to alleviate this problem to no avail. They even sent a new computer out. Finally, the site had their internet system fixed and that ended the problem. I did bug them for sometime explaining that it was their network, not a Buzztime issue. After their credit card connections starting failing, they fixed it. Amazing huh? :lol:

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 Post subject: Re: Report Tablet Lockup locations here
PostPosted: Sun Jan 14, 2018 4:24 pm 
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An FYI related to this topic: One of the few ways to avoid these lockups ruining your game has been to shift to the Buzztime Mobile Playmaker app on your phone/iPad/etc. As those who have been following this thread and its predecessor know, the latest iOS for iPhone and iPad will no longer run the app, but those using older iOS devices or Android devices could still download and use the app.

This past week, we had many more people than Playmakers available, including some new visitors. Because their phones were not new, I encouraged them to download the app from the App Store before the game.

Fun Fact: It's not there anymore.

We had multiple people check to see if this was a quirk of our own devices or an Apple vs. Android thing, but everyone came up empty. Now looking at the FAQs on the BT site, I have noticed this:

"Q: Can I use my laptop or mobile device as a Playmaker?
A: At this time we do not offer an application for your laptop or mobile device."

The good news is that--at least for now--those that had already downloaded the mobile apps can still use them.

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Anon
"He may seem like Mr. Rogers but a dark spirit lies beneath."


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 Post subject: Re: Report Tablet Lockup locations here
PostPosted: Mon Jan 15, 2018 9:50 pm 
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Well, hell. Looks like the 4th generation tablets are NOT the answer to this issue. :roll:

Only three days after their installation at BWW Mission Valley, connections were lost twice during Lunchtime Trivia - first after the 1st 4 questions of the 12:15 game, ending after the 1st 4 questions of the 12:30 game, then again after the 1:30 game, ending after the 1st 4 questions of the 1:45 game. Despite some indications that local wi-fi could be to blame, this lil old grump would instead suggest that this is yet another serious Buzztime fuckup that they should own up to and *try* to fix.

Why this issue occurs during network trivia games only is extremely troubling. If only this would occur during that fucking moronic spaceteam game. :lol:

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liljol, still residing in a humble lil abode in NTN Buzztime's Site-Poor Backyard, San Diego County, in The Horribly Site-Poor Golden State, California...

<--803 NTN Buzztime sites visited as of December 20, 2017...

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 Post subject: Re: Report Tablet Lockup locations here
PostPosted: Tue Jan 23, 2018 5:12 pm 
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Almost Correct Answer
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Joined: Mon Jan 11, 2010 11:41 am
Posts: 984
Location: Gaithersburg MD (suburb NW of DC)
Well we at BWW Gburg got through another week with no lockups. So I don't know if BT sent some kind of patch or update to the CPU at our BWW or if it was just internet problems that we were having causing the lock ups.

I had always thought the games were not dependent on constant internet connection just the reporting and receiving of scores needing a connection at that time. Maybe that's changed?? Yes, I know the badges and colors are shown through out the CD games but I figured that was on the hard drive.

Hope the Sandbar has been able to contact BT during a lock up to see if they had lost internet connection?

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OC BUD - Coins Pub Ocean City MD

LETS GO CAPS


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