New Scaratings

Welcome to the new Scaratings
It is currently Mon Apr 29, 2024 10:58 am

All times are UTC - 5 hours




Post new topic Reply to topic  [ 3 posts ] 
Author Message
 Post subject: Zero points for correct answers
PostPosted: Thu Apr 25, 2019 11:06 pm 
Offline
Regular Member

Joined: Wed Feb 03, 2010 10:53 am
Posts: 54
Here at Time Out West, we have been having a peculiar problem. It had been happening infrequently enough to not be much of an issue, but tonight (Thursday, April 25) it was happening a lot.

Sometimes a question will be answered correctly, the green bar will appear across the question, indicating that it had been answered correctly, but the score for the question will not be added in to the total. Later, the screen will indicate that the board involved received 0 points for that question. Not unique to any particular tablet. On any particular question, some boards will receive full credit, while others will get zero. This will even happen with questions where the answer is hit immediately, with plenty of time to get 1000 points.

Particularly irritating in a game like Six, where getting a zero on a question also costs you the bonus for the round.

Anyone else having this issue?

Reb


Top
 Profile  
 
 Post subject: Re: Zero points for correct answers
PostPosted: Fri Apr 26, 2019 9:25 am 
Offline
King or Queen Postsalot
User avatar

Joined: Mon Jan 11, 2010 11:41 am
Posts: 1765
Location: Gaithersburg MD (suburb NW of DC)
I've seen it on occasion, never as bad as described here.
The tablets are not communicating properly with the main computer in the bar. The tablet may show the correct answer but that never got trough in time to count.

Between games I would reset/reboot the bad tablets. Push and hold the small recessed button on top till (turn off or reset) message appears.

Also the data slow down can possibly be freed up by rebooting the main computer too.

If those 2 things don't work a call to BT tech support is in order. They are having a good bit of trouble these days.

_________________
BUD - Stained Glass Pub Silver Spring MD
OC BUD - Grotto Pizza DE near Ocean City MD

LET'S GO ....Caps and Os!!!!


Top
 Profile  
 
 Post subject: Re: Zero points for correct answers
PostPosted: Mon Apr 29, 2019 9:54 am 
Offline
Severus and Victorinus

Joined: Sun May 27, 2012 10:51 am
Posts: 200
BUD wrote:
I've seen it on occasion, never as bad as described here.
The tablets are not communicating properly with the main computer in the bar. The tablet may show the correct answer but that never got trough in time to count.

Between games I would reset/reboot the bad tablets. Push and hold the small recessed button on top till (turn off or reset) message appears.

Also the data slow down can possibly be freed up by rebooting the main computer too.

If those 2 things don't work a call to BT tech support is in order. They are having a good bit of trouble these days.

It's definitely NOT the tablets!!!
Mike, we should get John to reboot the PC before we start.
RAY J.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 

All times are UTC - 5 hours


Who is online

Users browsing this forum: No registered users and 4 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group