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 Post subject: Sunday screwup
PostPosted: Sun May 25, 2014 1:35 pm 
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Joined: Sun Jan 10, 2010 8:41 pm
Posts: 2497
Hells bells. This Sunday, 5/25, for the first two games of Lunchtime Trivia in the Pacific time zone, all individual handles except for non-registered ones are showing as P+ NEW. :roll: :(

EDIT - all Lunchtime Trivia games, and the 1st network wide Countdown game. :cry:

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liljol, still residing in a humble lil abode in Buzztime's Backyard, San Diego County, in The Horribly Site-Poor Golden State, California...

<--805 NTN Buzztime sites visited as of 11/13/2018...

F CUBS!!!!! FBOSOX!!!!!

FPDRES!!!!! FCHGRS!!!!!


Last edited by liljol on Sun May 25, 2014 4:31 pm, edited 1 time in total.

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 Post subject: Re: Sunday screwup
PostPosted: Sun May 25, 2014 2:47 pm 
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Joined: Sun Apr 28, 2013 12:50 pm
Posts: 557
Location: RTO's, Mesa AZ
I played until noon, they were still that way when I left.

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 Post subject: Re: Sunday screwup
PostPosted: Sun May 25, 2014 4:19 pm 
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Lotsa Posta
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There always seems to be something screwed up on a major holiday weekend. In the past there have been repeat games all weekend. It wasn't just a site issue either.

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 Post subject: Re: Sunday screwup
PostPosted: Sun May 25, 2014 11:54 pm 
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Joined: Sun Apr 28, 2013 12:50 pm
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Location: RTO's, Mesa AZ
I played a few games tonight, same thing.

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 Post subject: Re: Sunday screwup
PostPosted: Mon May 26, 2014 3:28 am 
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Lotsa Posta

Joined: Mon Jan 11, 2010 1:03 pm
Posts: 785
Location: Delaware
I called it in; the customer service guys weren't aware, at least until 4:30 EDT.

As an aside, I've long praised the customer service team there and I still do; they are friendly, helpful and dogged in their follow-up. That said, one thing that alternately amuses and annoys me is that their first go-to is that it's a problem at my end, i.e., with our computer. I'm sure this is because of a combination of their training and the fact that most people who call in are clueless, but I am a frequent caller there, as we care about the game at our bar and I am a player as well as a manager. In cases like this, where I describe accurately and succinctly the issue, and it's pretty obvious that it's not a site-specific problem, as the system is reporting site scores but not individuals, they still say, "Let me have a look at your system and I'll get back to you." And this was a guy I've spoken with dozens of times. Today it made me laugh. Next time it'll piss me off.

Good Memorial Day to you all.


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 Post subject: Re: Sunday screwup
PostPosted: Mon May 26, 2014 11:51 am 
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Joined: Mon Jan 11, 2010 11:54 am
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Site rankings are all P+ NEW this afternoon.

Must be a problem on this end.


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 Post subject: Re: Sunday screwup
PostPosted: Mon May 26, 2014 12:57 pm 
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Well, hell. Sounds like a good day to take off. :roll:

It will be more than a lil interesting to see how quickly on Tuesday this is fixed, given that whomever might be tending to technical issues over this holiday weekend is not likely to drag their ass back to Carlsbad to take a lil look. :(

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liljol, still residing in a humble lil abode in Buzztime's Backyard, San Diego County, in The Horribly Site-Poor Golden State, California...

<--805 NTN Buzztime sites visited as of 11/13/2018...

F CUBS!!!!! FBOSOX!!!!!

FPDRES!!!!! FCHGRS!!!!!


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 Post subject: Re: Sunday screwup
PostPosted: Tue May 27, 2014 10:05 am 
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Lotsa Posta
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Joined: Mon Jan 11, 2010 11:31 am
Posts: 781
If the issue is resolved like the 'Player Satistics' page, I wouldn't hold much hope. They haven't worked properly on a weekend for almost a month. Then after being updated for one day last week, is messed up again. :roll:

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 Post subject: Re: Sunday screwup
PostPosted: Tue May 27, 2014 12:07 pm 
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It was still messed up Monday night.


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 Post subject: Re: Sunday screwup
PostPosted: Wed May 28, 2014 10:13 am 
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Lotsa Posta
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Joined: Mon Jan 11, 2010 11:31 am
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As of last night, it seems as if the problem is fixed. Now, if I could only fix my game. :lol:

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